On-site Full Time
Certifeka -
Egypt , Cairo
--
Certifeka

Job Details

As an Education Consultant, you will be responsible for selling professional certificates and MBA programs. Your job goes beyond closing deals – you will handle customers, ensure satisfaction, upgrade their purchases (upselling), and maximize the lifetime value of each client. Key Responsibilities:1. Selling Certificates & MBA Programs Contact new leads via phone, Whats App, email, and social media. Understand the customer's career goals and recommend the right certificate or MBA. Close sales and achieve monthly targets (number of certificates sold).2. Upselling & Upgrading the Sale After a customer buys a certificate, offer them advanced certifications or a bundle package. Identify qualified customers and sell them the MBA program. Increase the average transaction value per customer.3. Customer Handling & Follow-up Answer pre-sales and post-sales inquiries quickly and professionally. Resolve basic issues (registration, payment, certificate delivery). Build long-term relationships to encourage repeat purchases and renewals.4. Reporting & CRM Management Log all sales activities and customer interactions in the CRM system. Share customer feedback with management to improve products and offers. Requirements:1–3 years of experience in sales, education consulting, or customer success (EdTech experience is a plus). Familiarity with the professional certificates and MBA market in Egypt & the Gulf (strong advantage). Excellent communication and persuasion skills. Good English (understanding certificate/MBA terminology is a must). Target-driven, resilient, and comfortable with rejection.

Similar Jobs

About Certifeka
Egypt, Cairo
E-Learning