On-site Full Time
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Emirates NBD Egypt

Job Details

Perform Operations transactions (Cash & Non Cash) in a timely and accurate manner Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies. Ensure adherence to branch and regulator policies, recommendations and CBE regulations. Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures. Handle customer queries & complaints & escalate as appropriate. Encourage and educate clients to use ATM machines, I Net & any other product. Handle client's requests efficiently, promptly as per Bank’s procedures. Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.

2 years of relevant experience.

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About Emirates NBD Egypt
Egypt, Cairo
Banking