Job Description

Roles & Responsibilities

Your future role Take on a new challenge and apply your analytical and organizational expertise in a cutting-edge field. You ll work alongside collaborative and forward-thinking teammates. You'll play a key role in optimizing our operational schedules and ensuring seamless train services that positively impact passengers' daily lives. Day-to-day, you ll work closely with teams across the business, such as the Control Centre, Passenger Services, and Maintenance teams, to evaluate and enhance operational plans, and much more. You ll specifically take care of preparing detailed operating schedules and procedures, but also producing statistical analyses to improve service quality.

We ll look to you for:

• Reviewing ridership data to determine optimum operating plans and schedules.
• Preparing detailed operating schedules for normal operations and special events.
• Collaborating with the Control Centre and Passenger Service personnel to evaluate and modify schedules as needed.
• Preparing and updating operating procedures based on an in-depth understanding of the automatic train control (ATC) system.
• Coordinating updates and revisions to the Rule Book and Operations Manuals.
• Developing and implementing programs to measure key performance indicators such as on-time performance, schedule adherence, and service reliability.
• Analyzing passenger loading to determine optimal train headway scheduling, particularly during peak periods.
• Providing monthly reports on service operations, including analysis of anomalies and recommendations for improvement.
• Creating public notices for holiday and special service schedules.
• Analyzing operations reports and ATC system anomalies, and developing recommended action plans.

Things you ll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:

• Enjoy stability, challenges, and a long-term career free from monotonous routines.
• Work with cutting-edge technology and new standards for rail operations.
• Collaborate with transverse teams and supportive colleagues.
• Contribute to innovative projects that transform the way people move.
• Utilise our inclusive and flexible working environment.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development through award-winning learning opportunities.
• Progress towards leadership or specialized roles that align with your career aspirations.

Desired Candidate Profile

• Bachelor's degree in Engineering or a related field.
• Minimum of 3 years of experience in railway operations, preferably in automated or driverless systems.
• Fluency in Arabic and proficiency in English (written and spoken).
• Excellent communication, leadership, and training skills.
• Strong ability to analyze data and develop actionable insights.
• Ability to work independently while effectively collaborating with operations and maintenance teams.
• Familiarity with automatic train control systems and schedule optimization.