Job Description

Roles & Responsibilities

Responsibilities

• Act as the main point of contact for assigned client accounts, ensuring their needs are effectively addressed and met.
• Build and maintain strong, long-lasting client relationships through regular communication and support.
• Understand client requirements and work with internal teams to deliver tailored solutions and services.
• Monitor account performance, evaluate client satisfaction, and identify areas for improvement or growth.
• Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling services.
• Prepare and present regular reports and updates to clients regarding service delivery and performance metrics.
• Stay informed about industry trends and market developments to provide relevant insights to clients.

Desired Candidate Profile

Bachelor s degree in pharmacy.

• Minimum 1 2 years of experience in account management or client-facing roles in healthcare.
• Strong customer service and relationship-building skills.
• Excellent communication and presentation abilities.
• Proficient in Microsoft Office Suite and CRM software.
• Ability to work collaboratively with cross-functional teams and manage multiple priorities.
• Detail-oriented with strong organizational and analytical skills.