About the Role Foundever is hiring Customer Service Representatives to join a well-established international car rental account. In this role, you will support customers through their rental journey, handling inquiries, reservations, and service-related requests with professionalism and efficiency. Given the nature of the account, candidates must be fully comfortable working night and overnight shifts on a rotational basis.
Location: Nasr City, City Stars
Key Responsibilities Handle inbound customer inquiries via calls and live chat Assist customers with reservations, modifications, and issue resolution Maintain high quality and adherence standards across all interactions Meet and sustain account KPIs consistently
Compensation & Benefits Salary up to 22,200 EGP gross Medical and social insurance Door-to-door transportation provided (for both males and females) for all shifts departing between 10:00 PM and 6:00 AMPromotions after 6 months based on performance Training: Fully paid
Requirements Minimum B2+ English level (written and spoken) is required University degree is required (graduates only) Males must present their original military service certificate upon application Full availability for rotational shifts, with a strong bias toward night and overnight hours Strong communication skills and a customer-first mindset