Full Time
Medexera -
Egypt , Cairo
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Medexera

Job Details

???? *Now Hiring: Customer Service Agents – Night Shift*  
We are currently hiring for multiple roles within our *Customer Service* team, including Frontline, Back Office, and Billing positions.

???? *Job Responsibilities*  
- Communicate with clients via phone, email, and chat  
- Coordinate with internal departments to ensure clients’ needs are handled efficiently  

???? *Salary & Benefits*  
- 30,000 EGP Gross Salary  
- 17,000 EGP Net Salary  
- 3,000 EGP Transportation Allowance  
- Performance Bonus (simple to achieve and based on daily performance)  
- 2 weeks of paid training  
- Social and medical insurance  
- Gym access  
- Clear career path and growth opportunities  
- Salary increases:  
 – 10% after 6 months  
 – 15% after 1 year  
- Bank debit card issued starting from the first month  

⏰ *Working Hours*  
- Fixed night shift: 7:00 PM – 4:00 AM  
- 5 working days per week (Monday – Friday)  
- 2 days off per week  
- 1-hour lunch break  
Overtime is available for productive employees for additional income.  

???? *Requirements*  
- Egyptian nationals only  
- Open to graduates, undergraduates, dropouts, and gap-year candidates  
- All universities are accepted  
- English proficiency: B2+ to C1  
- Ability to commit for at least 6 months  

???? *Interview Location:* Fifth Settlement  
???? *Job Location:* Fifth Settlement  

???? *Interested candidates should send a 1–2 minute voice note introduction in English

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About Medexera
Egypt, Cairo
Management Consulting