Job Responsibilities:
Accounts Receivable & Billing Ensure timely, accurate invoicing for logistics services including air freight, ocean freight, trucking, customs brokerage, and value‑added services Validate invoices in line with customer contracts, global pricing agreements, SOPs, and Incoterms Ensure billing accuracy for freight charges, customs duties, VAT, demurrage, detention, and fuel or currency adjustments Collections & Cash Management Manage AR portfolio and actively drive collections in accordance with approved credit limits and global payment terms Follow up on overdue balances, escalate delinquent accounts per global credit and risk policies Maintain accurate AR aging and forecast expected cash receipts to support cash‑flow planning Dispute Resolution & Stakeholder Coordination Lead resolution of billing discrepancies and disputes by coordinating with Operations, Customer Service, Sales, and Pricing teams Ensure disputes are logged, tracked, and resolved within defined service‑level agreements (SLAs) Financial Controls & Compliance Perform customer account reconciliations and ensure sub‑ledger integrity Support month‑end and quarter‑end close, including revenue recognition, accruals, and bad debt assessments Ensure compliance with Our multinational internal control frameworks, SOX requirements (where applicable), and local statutory regulations Prepare and provide documentation for internal and external audits Reporting & Continuous Improvement Prepare and analyze AR reports (aging, DSO, collection effectiveness, dispute trends) Identify process inefficiencies and support continuous improvement initiatives aligned with global finance transformation goals Support system enhancements and ERP standardization initiatives Leadership & Collaboration Act as a subject‑matter resource for junior AR associates Share best practices and ensure adherence to global policies and standard operating procedures Collaborate effectively in a matrix, multi‑country environment Job Qualifications:
Bachelor’s degree in Accounting, Finance, or Commerce4–7 years of Accounts Receivable experience, preferably within multinational logistics, freight forwarding, or supply chain organizations Solid understanding of logistics revenue structures and freight‑related charges Hands‑on experience with global ERP systems (SAP preferred; Oracle or Dynamics accepted) Strong proficiency in MS Excel and financial reporting tools Working knowledge of VAT and local tax requirements Experience operating in a multicultural, matrix organization is strongly preferred Excellent or Native Speaking Level English is a MUST