Company Description The Address Investments is an innovative organization dedicated to establishing trend-setting, distinctive, and innovative family communities in Egypt. We pride ourselves on delivering exemplary real estate solutions tailored to meet the unique needs of our clients. Our projects emphasize modern living, quality infrastructure, and sustainable development.
Responsibilities Interact with customers over the phone or through email and Whats App, addressing their inquiries, concerns, and complaints in a friendly and professional manner. Provide accurate and timely information to customers regarding products and services. Resolve customer issues effectively, ensuring customer satisfaction and loyalty. Assign new leads to franchise owners based on inquiries and requests received through the call center. Maintain accurate records of leads and customer interactions in the system.
Qualifications Bachelor's degree in business administration or any relevant field is a plus Excellent Microsoft Office skills (Excel – Word – Power Point) Outstanding communication and interpersonal skills. Ability to multitask, prioritize work effectively, and manage stakeholders' expectations. Knowledge of real estate industry practices and regulations is a plus. Ability to work collaboratively in a fast-paced, dynamic environment