Job Description:
As the leader of the Serial Life team, you will serve as the Technical Referent and primary guardian of all R&D databases, ensuring total data integrity and application of synchronized standards across multiple manufacturing sites. You will drive operational excellence by balancing ECR coordination with NPI support, providing R&D sub-functions with the critical data and resources needed for successful product launches. Beyond database governance and technical labeling management, you will act as a key mentor, spearheading the technical onboarding and continuous training of R&D engineers to maintain high domain expertise. This leadership role is vital for bridging local operations with global group-level systems, ensuring that product identification and technical workflows remain consistent and optimized throughout the entire product lifecycle.

Key Responsibilities:
1. Management of Serial Life Team
- Lead and develop the Serial Life team, providing mentorship and technical guidance to ensure high performance.
- Manage departmental priorities, balancing resources between daily maintenance, Engineering Change Request (ECR) coordination, and active project support.
- Represent the department as the primary voice of Serial Life in local and global R&D/Operations meetings to drive operational efficiency and alignment.

Cross-Functional Project & NPI Support
- Serve as a central partner for R&D sub-functions (Project Managers, Design, Certification, and Innovation), ensuring they have the technical data and resource allocation required for successful New Product Introduction (NPI).
3. Global Systems & Data Governance
- Act as the Global Referent for the local site R&D at the group level, coordinating all activities related to database updates, system implementations, and structural system changes.
- Establish and enforce unified data entry standards across the organization to ensure all databases remain in optimum, synchronized condition.
- Assume direct accountability for the integrity and accuracy of all R&D-related databases.
4. Multi-Site Coordination & Problem Solving
- Govern cross-site synchronization, acting as the main contact for supporting other manufacturing sites with complex problem-solving or resource sharing.

5. Knowledge Management & Technical Training
- Domain Expertise: Serve as the go to person for Serial Life processes, ensuring that all engineers—from Design to Innovation—are fully aligned with the latest ECR protocols and data management procedures.
- Best Practices Documentation: Develop and maintain a "Technical Knowledge Base" (Standard Operating Procedures) to ensure institutional knowledge is captured and accessible across all sites.
Onboarding & Mentorship: Act as the lead mentor for all new R&D engineers, designing and delivering comprehensive onboarding programs to ensure rapid integration into our systems and standards