Job Description
Roles & Responsibilities
The ideal candidate will have experience in all areas related to the human resources field. They should be
comfortable onboarding new candidates and collecting necessary background information as well as
assisting employees while at work. This candidate should work closely with management to provide
employee training and establish ways to increase employee engagement.
Act as a bridge between operations and all shared functions (Recruitment, Compensation and
benefits, Training, Facilities, IT, global teams).
Responsible for employee retention & satisfaction strategies for the specific project.
Participate in the development of HR objectives and systems, including metrics, queries, and
standard reports for ongoing company requirements.
Assist in administering benefits, compensation, and employee performance programs.
Suggest new procedures and policies to continually improve the efficiency of the HR department
and organization as a whole, and to improve the employee experience.
Ensure legal compliance with HR state and labor regulations and applicable employment laws, and
update policies and/or procedures as required.
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
Maintain employee files and records in electronic and paper form.
Facilitate a culture of open and honest two-way communication, ensuring key messages are
cascaded to all team members, encouraging feedback and sharing of ideas and best practices.
Maintain an environment that embraces the Foundever values and culture, and reinforces the
spirit of teamwork, people commitment, and loyalty.
Encourage associates to actively participate in company and project initiatives.
Follow up on a monthly basis actions identified from processes.
Ensure accurate and timely communication of any client/campaign issues to the Operations
Manager.
Undertake formal semester focus groups with all team members to gather feedback.
Follow-up on focus groups action with OPS & shared functions ensuring a high action completion
rate.
Provide support to mid-management and OM in day-to-day team management.
Be involved in performance improvement plans ensuring support actions and expectations are
clear.
Participate in the creation of project-specific training plans, by collaborating with Project
Management, trainers & HR Learning function.
Provide support during any professional conflict.
Present the project s monthly HR stats to the HR Manager, OM, and Site Director (Attrition, Active
HC, Project Recruitment, Challenges, etc.)
Participate in the organization of project events (team building, Foundever Egypt events, etc.)
Participate in client meetings when requested (QBR, client visits, etc.)