Job description

A marketing executive is part of an important team that creates and executes property-level communications to our customers. This role promotes on-brand messaging to customers through all online channels with the goal of presenting the hotel at its best image and strengthening the brand equity in market. Specifically, a marketing coordinator will perform the following tasks to the highest standards:

• Assists in creating promotional campaigns for food & beverage, weddings, spa, rooms, and conferences
• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) on social media channels and responds accordingly
• Assists in creating social media relevant content for social media posting purposes, including but not limited to live event coverage and stories
• Manages content calendar and grid with agency
• Builds hotel website content and its localized language sites as well as provides continuous audit and updates
• Responsible for OTAs and metasearch content build-out, optimization opportunities along with related affiliate marketing programs and provides recommendations on best performance ads and competitor insights
• In charge of e-newsletter creation, dispatch, and growth of customer database
• In charge of e-proposal, pre-arrival design, and execution as per the company’s guidelines
• Monitors web analytics, OTA insight reports, and internal data sources
• Assists relevant departments to achieve the revenue targets and related tasks set by the hotel via e-commerce solid tactics
• Maintains consistency in the hotel’s branding across all platforms and materials
• Creates marketing collateral, including brochures, flyers, and promotional materials

What are we looking for?

A marketing executive serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Bachelor’s degree in marketing, business, or a related field
• Previous experience in a similar position in the hotel industry
• Excellent English language speaking and writing skills
• Strong understanding of digital marketing and social media trends
• Charismatic personality with strong networking capabilities

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous marketing experience in a similar environment
• Basic knowledge of budgeting or cost management
• Relevant degree in marketing, business development, or other relevant business field from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.