Jobs / Manager Jobs / Call Center Manager
On-site Full Time
Jameela Clinics -
Egypt , Cairo
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Job Details

Employment Full Time
Category Medical
Industry Hospital & Health Care
We’re Hiring: Call Center Manager (Alexandria) Jameela Clinics is seeking a results-driven Call Center Manager to lead and optimize our customer experience operations. This role is ideal for a strategic leader who can drive performance, enhance service quality, and manage a high-performing team. Requirements:Minimum 4 years of experience as a Call Center Manager (essential) Proven leadership skills with the ability to manage and scale teams Strong background in KPI management, reporting, and performance optimization Excellent communication, problem-solving, and decision-making abilities Experience in handling escalations and improving customer satisfaction Fluency in Arabic and English Location: Alexandria (On-site) Join us and play a key role in delivering exceptional customer experiences!

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About Jameela Clinics
Egypt, Cairo
Hospital & Health Care
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