About e& CX Solutions It’s one of Etisalat affiliates that offers business process outsourcing services. With Our highly skilled team, cutting-edge technology, and a decade of expertise in empowering business growth, we enable you to optimize operations and enhance customer experiences. e& global services in Egypt cater excellence to your ever-changing lifestyle and ever-expanding demands – covering not only business process outsourcing, but a wide collection of services that suit your various needs. We will continue to be your trusted companion and consultant, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces.
Job Description : Develop TX Master plan with analysis to improve Network Optimization, and Excellence of Etisalat network to Enhance Resilience / Availability / Customer Experience / Market Competition and Leadership. Job Responsibilities:Deploy Assigned Project’s Telecom Activities in (L3 To the Edge Router Integration) Scope with Correlated Project Risks , Complicity , Challenges and YOY quantification Internal & External Stakeholders’ management to fulfil Scope Requirements and Integration. Auditing and controlling field teams , E2E Process Efficiency [Project Time Line, DB Commitment , SC RFP Model , Payment Cycle, …] and raising Flag when needed to direct manager. Create Weekly/Bi-Weekly/Monthly Dashboard reviewing Project Status and areas of Support, Need Enhancement.