Job Summary/Objective

The Pre-Sales
Solutions Professional – Modern Workplace & Security is a customer-facing
pre-sales specialist responsible for driving Microsoft 365 Modern Workplace and
Security solution opportunities from qualification through solution design and
technical positioning.

This role
owns the specialist portfolio for Microsoft 365 Modern Workplace services,
enabling customers to improve productivity, collaboration, security,
compliance, and digital workplace experience. The TSP works closely with
account managers, consultants, delivery teams, and technology partners to shape
winning solutions, overcome technical blockers, and support achievement of
sales and gross profit targets

The role
requires a strong blend of technical depth, commercial awareness, and customer
engagement skills, including solution demonstrations, workshops, proposal
support, and scope development

Key Responsibilities:

•Solution
Design and Proposal Development

•Own the
technical qualification, discovery, and solution design process for assigned
opportunities.

•Translate
customer business and technical requirements into comprehensive solution
architectures, scopes of work (SoW), and services proposals.

•Design and
position Microsoft 365 solutions across collaboration, security, compliance,
identity, and endpoint management.

•Recommend
fit-for-purpose solutions based on customer environment, business goals,
licensing models, and security/compliance requirements.

•Prepare
detailed technical proposals, configurations, and solution documents aligned
with customer business objectives.

•Technical
Leadership and Specialization

•Provide
technical leadership for Microsoft 365 Security solutions, including Microsoft
Entra ID, Microsoft Intune, Microsoft Defender suite, and Microsoft Sentinel.

•Build
implementation and migration scopes aligned to customer requirements and
readiness.

•Support
solution positioning for Microsoft Purview capabilities, including Information
Protection/Sensitivity Labels, Data Loss Prevention (DLP), Insider Risk
Management, and Compliance/Audit/eDiscovery-related capabilities.

•Assess
customer environments and propose migration/transformation strategies for
Microsoft 365 adoption.

•Support
various migration scenarios, including On-premises to Microsoft 365,
Cross-tenant migration, Google Workspace/Google migration to Microsoft 365, and
Email/Collaboration workload migrations.

•Recommend
suitable migration approaches, tools, and cutover strategies.

•Identify
technical risks, dependencies, and constraints early in the process and propose
effective mitigation plans.

•Customer
Engagement and Communication

•Support the
sales cycle from initial engagement through proposal, technical validation, and
deal closure.

•Present
solution overviews and value propositions in collaboration with Sales and
Business Development teams.

•Build
positive relationships with technical stakeholders within customer
organizations to facilitate trust and understanding.

•Communicate
complex technical concepts clearly and effectively to both technical and
non-technical audiences.

•Conduct
customer discovery sessions, technical workshops, solution presentations, and
demos

•Collaboration
and Execution Support

•Collaborate
with internal delivery/PMO teams to ensure proposed scope is executable,
aligned with delivery standards, and accurately estimated for timelines and
effort.

•Contribute
to RFP/RFQ responses, technical proposals, and solution write-ups by providing
required technical input and documentation.

•Collaborate
with Microsoft and other partners on solution alignment, licensing, and
technical support.

•Work with
delivery teams to validate assumptions, timelines, and effort estimates.

•Work
closely with account managers to build account strategies and grow pipeline in
the Modern Workplace & Security portfolio.

•Technical
Expertise Development and Knowledge Sharing

•Continuously
improve technical proficiency through training, certifications, and staying
abreast of solution updates.

•Support
internal enablement sessions to strengthen organizational capabilities in
assigned technology areas.

•Contribute
to the internal knowledge base by sharing learnings, reusable assets, and
success stories.

•Share
market feedback, customer challenges, and competitive insights with internal
teams.

Qualifications

-Education: Bachelor's degree in Computer Science, Information Technology,
or a related technical field.

-Experience: 6-8 years of progressive experience in a presales, solution
architecture, or senior technical consulting role, with a strong focus on
Microsoft technologies.

-Proven
experience in Microsoft 365 Modern Workplace and Security solution positioning
and scoping.

-Microsoft
certifications (preferred) in areas such as:

oMicrosoft
365