Introduction
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.
Your role and responsibilities
As a Delivery Consultant specializing in Technology Expert Labs for Application Integration within IBM's Automation Platform, you will provide clients with world-class services to optimize the configuration, deployment, adoption, usage, and analysis of their Application Integration products. This role involves delivering expert consulting services to help clients achieve their business objectives. Your primary responsibilities will include:
* Deliver Client Services: Provide world-class services to optimize the configuration, deployment, adoption, usage, and analysis of Application Integration products, including API Connect, App Connect, and other related products.
* Implement Solutions: Apply knowledge of Application Integration products to deliver solutions that meet client needs and improve their business outcomes.
* Support Client Adoption: Assist clients in adopting and using Application Integration products, ensuring they get the most value from their investment.
* Analyze Client Environments: Examine client environments to identify opportunities for improvement and provide recommendations for optimization.
* Collaborate with Clients: Work closely with clients to understand their business objectives and deliver services that meet their needs.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
* Exposure to Application Integration products: Familiarity with products such as API Connect, App Connect, Aspera, Cloud Native Gateway, Cloud Pak for Integration, DataPower, Event Automation, Financial Transactions, Payments & Insights, Hybrid IPaaS, MQ, webMethods API Management, webMethods Data Exchange, webMethods Integration, and WebSphere Service Registry/Repository.
* Experience working with client services delivery: Knowledge of delivering expert consulting services to help clients achieve their business objectives, including optimizing configuration, deployment, adoption, usage, and analysis of Application Integration products.
* Understanding of solution implementation: Ability to apply knowledge of Application Integration products to deliver solutions that meet client needs and improve their business outcomes.
* Familiarity with client environment analysis: Exposure to examining client environments to identify opportunities for improvement and providing recommendations for optimization.
* Experience with collaborative client relationships: Ability to work closely with clients to understand their business objectives and deliver services that meet their needs.
Preferred technical and professional experience
* Additional Application Integration Products: Exposure to other related products such as webMethods API Management, webMethods Data Exchange, webMethods Integration, and WebSphere Service Registry/Repository.
* Advanced Client Environment Analysis: Experience examining complex client environments to identify opportunities for improvement and providing recommendations for optimization.
* Industry-Specific Knowledge: Familiarity with industry-specific Application Integration products, such as Financial Transactions, Payments & Insights.