Company Description

ETISAL International Group is a leading Business Process Outsourcing (BPO) company operating across the Middle and Far East. With a deep understanding of customer needs and cultural uniqueness, ETISAL focuses on delivering high-value, innovative, and customized solutions tailored to the unique business requirements of its partners. The organization prides itself on its commitment to quality, leveraging advanced technologies, best industry practices, and a passion for excellence. By consistently exceeding client expectations, ETISAL helps businesses focus on their core operations while enhancing customer experiences.

Role Description

This is a full-time on-site role located in Qesm El Maadi for an English Chat Technical Support Specialist. The primary responsibilities include responding to customer inquiries via chat in a professional and timely manner, troubleshooting technical issues, and providing effective solutions to meet customer needs. The role also involves maintaining detailed records of customer interactions and feedback, collaborating with other team members to address complex issues, and ensuring maximum customer satisfaction.

Qualifications

Technical Support Agent | Whats App Handling

- Netsalary 11K up to 14K " English level "
- 2Days off
- Shifts Rotational last shift ends 9:00 PM
- Attendance allowance
- Monthly incentives
- Transportation provided

• Graduates Technical Colleges
• English B2

Location Maadi