Company Description

ETISAL International Group is a leading Business Process Outsourcing (BPO) company in the Middle and Far East, known for delivering high-value, innovative, and customized solutions to meet the unique business needs of its clients. With years of expertise in customer service, ETISAL International helps its partners focus on their core businesses by providing tailored outsourcing services. Leveraging global coverage and cultural understanding, the company implements industry best practices and cutting-edge technologies to provide exceptional services. ETISAL International is committed to transparency, flexibility, integrity, and exceeding client expectations while valuing human capital and delivering first-class quality service.

Role Description

This is a full-time, on-site role for an English Technical Support - Chat Only position based in Qesm El Maadi. The primary responsibilities include providing high-quality customer service and technical assistance via chat. The role involves addressing customer inquiries, offering guidance, troubleshooting technical issues, and ensuring customer satisfaction. The ideal candidate will represent ETISAL International with professionalism and ensure timely resolution of customer concerns, maintaining the highest service standards.

Qualifications

Technical Support Agent| Chat

- Netsalary 11K up to 14K " English level "
- 2Days off
- Shifts Rotational last shift ends 9:00 PM
- Attendance allowance
- Monthly incentives
- Transportation provided

• Graduates Technical Colleges
• English B2

Location Maadi