Company Description EGYCHAM is a leading HR Consultancy & Business Hub, launched in April 2010, offering consultancy, training, and recruitment services. With a client portfolio of over 300 companies across various industries and more than 700 clients for training and recruitment services, Egy Cham operates three branches located in Cairo, Dubai, and Riyadh. The company is ISO certified and accredited by major global HR and business entities, including the Society of HR Management (SHRM).
Egy Cham is hiring Head of E-Commerce for one of our clients in Food & Beverage Manufacturing Industry.
Role Description Define and execute the e-commerce strategy aligned with business growth, brand positioning, and revenue targets. Own full accountability for online sales performance, including revenue, conversion rate, average order value, and customer retention. Manage and optimize e-commerce platforms (website, mobile app, marketplaces, and delivery platforms where applicable). Lead online promotions, campaigns, and product launches in coordination with Marketing and Commercial teams. Ensure accurate product listings, pricing, availability, and content across all digital channels. Develop and manage customer acquisition, retention, and loyalty initiatives for online channels.
Qualifications Bachelor’s degree in Business Administration, or a related field. From 10 to 12 years of experience in e-commerce or digital sales, with strong exposure to F&B retail or delivery-based models. Solid understanding of online consumer behavior, food ordering patterns, and digital conversion optimization. Strong experience managing e-commerce platforms, online marketplaces, and payment gateways. Proven ability to drive online growth, profitability, and customer satisfaction. Strong analytical skills with hands-on experience in e-commerce analytics and dashboards. Excellent leadership, communication, and cross-functional coordination skills.