Jobs / Recruitment Specialist Jobs / Customer Service Specialist
On-site Full Time
Tawzef for Recruitment & HR Consultancy -
Egypt , Cairo
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Tawzef for Recruitment & HR Consultancy
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Job Details

Employment Full Time
Category Banking
Industry Banking
????Mokkatam• Handle inbound and outbound customer calls and chats professionally.• Understand customer needs and provide accurate, helpful responses.• Support customers with inquiries, issues, and service-related requests.• Persuade customers when needed and introduce relevant products or services.• Build trust and maintain positive, long-term customer relationships.• Accurately document interactions and updates on the system.• Meet quality, performance, and customer satisfaction standards.
Requirements• Graduates only.. 1+years of experience as a customer service or telesales• Good English communication skills (spoken and written).• Strong communication, persuasion, and interpersonal skills.• Basic computer skills, including typing and Excel.• Good self-awareness, emotional intelligence, and soft skills.• Ability to stay calm, adaptable, and professional under pressure.• Willingness to work in a fast-paced, on-site environment.

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About Tawzef for Recruitment & HR Consultancy
Egypt, Cairo
Hospitality
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