Assess the tutors' performance to ensure that it meets the required standards, using the proper systems, tools, and methodologies

Manage the feedback process between the tutors and the Content Unit to ensure the delivery of high-quality content on time

Ensure that all tutors are informed of our policies and procedures or any changes that might take place

Communicate marketplace updates, that is, either new curriculums or new teaching methodologies applied by the Ministry of Education or teaching centers

Plan the schedules of all the subjects according to the tutors' availability and manage tutors' requests like schedule changes

Reviewing daily/regular performance and advise on changes that will improve efficiencies/quality of the service provided.

Developing tutors' performance systems, tools, and techniques.

Managing the payroll process for tutors.

Excellent organizational and interpersonal skills

The ability to handle multiple tasks and priorities and a strong sense of responsibility

Knowledge of tutoring’s best practices and effective communication

Communication skills

Problem-solving skills

Analytical skills

Attention to detail

Continuous learning

Communication skills

Time management skills