Company Description
WAJJAD is a Saudi-based incubator launched in 2020 with a mission to drive technological advancement and foster innovative solutions. Recognizing rapid regional and global transformations, WAJJAD is committed to developing digital solutions that enhance efficiency, security, and cost-effectiveness while elevating technological awareness. Dedicated to meeting the diverse needs of individuals and organizations, WAJJAD aims to create a sustainable and inclusive environment by adopting cutting-edge practices. With a vision to expand globally, WAJJAD is driven by an unwavering belief in shaping a future powered by technology.
Role Description
We are seeking a dedicated Moderator for a full-time, on-site role located in Alexandria. The Moderator will be responsible for monitoring online or community platforms to ensure compliance with guidelines, fostering positive interactions, and addressing conflicts or inappropriate behavior. Daily responsibilities include reviewing content, engaging with users, enforcing community standards, and providing feedback for platform improvements. The Moderator will collaborate with the team to maintain a respectful and inclusive online environment.
Qualifications
Strong communication and interpersonal skills, with the ability to engage and manage diverse audiences effectively Attention to detail, critical thinking, and decision-making abilities to enforce guidelines accurately and fairly Proficiency in using online platforms, content management tools, and moderation software Problem-solving skills and the ability to resolve disputes or conflicts in a professional manner Knowledge of online community dynamics, cultural sensitivities, and best practices in content moderation Ability to work collaboratively with a team in an on-site setting and adapt to a fast-paced environment Experience in community management or a related field is preferred Bachelor's degree in communication, sociology, or a related field is advantageous