IBM WTC Egypt -
Egypt , Cairo
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IBM WTC Egypt

Job Details

Introduction

n/a







Your role and responsibilities

− Build and maintain the data architecture for the Digital Assistant, ensuring its robustness and scalability.



− Track and report key performance indicators (KPIs) and business targets in an accessible, business-centric language.



− Implement and manage tracking mechanisms for solution functionalities, enabling meaningful analysis of their performance.



− Develop and maintain business reports for all solutions, aligning them with business objectives and ensuring ease of understanding and consumption by business users.



− Provide valuable metrics and insights on the Digital Assistant's performance to stakeholders.



− Drive data-driven product optimization by identifying and suggesting improvements based on historical data analysis.







Required education
Bachelor's Degree


Preferred education
Bachelor's Degree


Required technical and professional expertise

− Minimum of 3 years of experience in data science and/or data engineering within a corporate environment; experience in the automotive sector is a plus.



− Proven experience in data mining and data visualization.



− Mandatory experience with PowerBI and Google Data Studio.



− Prior experience with databases (NoSQL or Relational databases).



− Ability to identify and translate business opportunities from data insights.



− Demonstrated ability to derive actionable items from large and complex datasets.



− Strong domain knowledge in data science principles and methodologies.



− Experience with JIRA or similar work tracking tools is an advantage.



− Proficiency in a query language (e.g., SQL) is an advantage.



− Google certification "Cloud Database Engineer", "Generative AI Leader", "Data Engineer", "Data Practitioner"



− Knowledge of Python is an advantage.



− Familiarity with Natural Language Processing (NLP) is an advantage.



− Experience with Machine Learning (ML) concepts and applications is an advantage.



− Excellent communication skills with the ability to convey complex data concepts to non-technical stakeholders.



− Possess an analytical, proactive, and collaborative mindset.













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Egypt, Cairo