The Salesforce Engineer will support, design, develop, and implement solutions on our CRM platform to support business requirements
Responsibilities:Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals. Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements. Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing, and deployment. Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully. Interact directly with clients, managers, and end-users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instancesManage Salesforce.com CRM including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations. Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks. Identify, diagnose, and resolve technical issues and user problems. Develop and maintain documentation on processes, policies, application configuration, and help-related materials for users. Train new and existing users on how to use database applications. Keep up to date with Salesforce releases, features, and best practices. Performs any other duties as required.
Qualifications:Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.4+ years of experience as a Salesforce Administrator or Engineer Hands-on experience with Salesforce configuration and administration Strong background in Salesforce development and customization Experience with large-scale Salesforce implementations Certifications such as Salesforce Advanced Administrator or Salesforce Platform App Builder or Salesforce Platform Developer I and II