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Technical Support Engineer Males

Proline - Egypt - Cairo
Experience: 1 to 3 years
Salary: Confidential
Employment: Full Time
Gender: Male
Education: Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree
  • Provide first-line technical support to customers, addressing inquiries and troubleshooting issues related to oils, lubricants, and associated products.
  • Diagnose and resolve technical problems efficiently, ensuring minimal downtime for clients in the automotive and industrial sectors.
  • Collaborate with internal teams to escalate complex issues and ensure timely resolution.
  • Document and track support cases, maintaining accurate records of customer interactions and technical solutions.
  • Conduct on-site visits to client locations as needed to deliver hands-on technical assistance and product demonstrations.
  • Assist in the installation, configuration, and maintenance of lubrication systems and related equipment.
  • Deliver training sessions and technical presentations to customers and internal staff on product usage and best practices.
  • Gather customer feedback and relay insights to product development and quality assurance teams.
  • Stay up-to-date with the latest advancements in lubrication technology and industry standards.
  • Support the sales team with technical expertise during pre-sales and post-sales activities.
Apply on the Job Website
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com