1. Patients' Payments Management:

• Oversee the billing process for patient services, ensuring accurate and timely generation of invoices.
• Monitor and manage patient accounts to ensure prompt payment and minimize outstanding balances.
• Address patient inquiries, disputes, and payment arrangements, providing excellent customer service.

2. Supervision of Branch Accountants:

• Provide guidance and support to branch accountants in managing accounts receivable processes.
• Collaborate with branch accountants to resolve complex billing and collection issues.
• Conduct performance evaluations, provide feedback, and identify training needs for branch accountants.

3. Collections and Payment Processing:
Implement collection strategies to minimize delinquent accounts and improve cash flow.

• Oversee the processing and recording of patient payments, including checks, credit card transactions, and electronic transfers.
• Ensure accurate and timely application of payments to patient accounts.

4. Reporting and Analysis:

• Prepare regular reports on patient accounts receivable aging, collections, and cash flow.
• Provide insights and recommendations to management for optimizing cash flow and reducing bad debt.
• Analyze trends and identify areas for improvement in the patient payment process.

5. Policies and Compliance:

• Ensure compliance with financial policies, regulations, and internal controls related to accounts receivable.
• Develop and maintain effective internal control procedures for patient billing and collections.