- Develop, implement, and maintain comprehensive quality assurance policies and procedures to ensure compliance with industry standards and company objectives.
- Lead and mentor the quality assurance, fostering a culture of continuous improvement and professional development.
- Monitor and analyze quality performance metrics, identifying trends and areas for improvement.
- Coordinate with cross-functional teams to ensure quality standards are integrated throughout all operational processes.
- Conduct regular audits and inspections of processes, products, and documentation to ensure adherence to quality requirements.
- Investigate and resolve quality-related issues, implementing corrective and preventive actions as necessary.
- Prepare detailed reports on quality performance, presenting findings and recommendations to senior management.
- Ensure compliance with all relevant regulatory and legal requirements related to quality assurance.
- Facilitate training sessions and workshops to promote quality awareness across the organization.
- Drive initiatives to enhance customer satisfaction through improved product and service quality.
10-15 years of experienceGood knowledge of English languageDemonstrated knowledge of quality assurance methodologies, standards, and best practices.Strong leadership and team management skills.Excellent analytical and problem-solving abilities.Excellent written and verbal communication skills for preparing reports and presenting findings.High level of integrity, professionalism, and attention to detail.Commitment to upholding the highest standards of quality and compliance.Willingness to occasionally travel for audit assignments as required.Experience conducting audits and preparing quality reports.