Key Responsibilities
Operations & Coordination
- Coordinate daily operational activities across departments.
- Track tasks, deadlines, and deliverables to ensure timely completion.
- Follow up with team members to ensure work is progressing as planned.
- Support the implementation of operational procedures and workflows.
Communication & Reporting
- Act as a point of contact between departments to ensure smooth coordination.
- Prepare operational reports, status updates, and performance summaries.
- Schedule meetings, prepare agendas, and document action points.
Process & Quality Support
- Assist in improving operational processes and efficiency.
- Ensure compliance with internal policies and procedures.
- Identify operational issues and escalate them to management when needed.
Administrative Support
- Maintain accurate records, documentation, and databases.
- Support onboarding and coordination of new employees.
- Assist with vendors, suppliers, and service providers as required.
Required Experience & Qualifications3–5 years of experience in operations, coordination, or administrative roles.Bachelor’s degree in Business Administration, Operations Management, or a related field. Required Skills & CompetenciesStrong organizational and multitasking skills.Excellent communication and coordination abilities.Attention to detail and problem-solving mindset.Proficiency in Microsoft Office and task-management tools (e.g., Asana, Trello).Ability to work under pressure and meet deadlines. Preferred Skills (Optional)Experience working in a fast-paced or multi-department environment.Knowledge of workflow or project management systems.Experience in service-based or IT companies is a plus.