The candidate will design, implement, and document automation pipelines that integrate with Podio, email systems, websites, and social media APIs, covering the following key areas:

a) Sales Quotation Automation

• Connect Podio API with AI workflows to fetch product and license lists.
• Use LLMs (e.g., ChatGPT or Gemini) to generate sales quotations conversationally.
• Implement business logic for product selection, pricing, and discount calculation.

b) Automated Marketing

• Build AI-driven lead generation and marketing pipelines targeting:
  • TV stations, system integrators, Pay TV platforms, and Telco operators.
• Automate outbound emails introducing PikoTV products, with intelligent content personalization.

c) AI Support Agent

• Develop an AI-powered chatbot trained on PikoTV technical and marketing documents.
• Deploy for website and WhatsApp integration for multi-language customer support.

d) AI-Driven Social Media Posting

• Automate creation and scheduling of social media posts for important occasions (e.g., New Year, national/religious holidays).
• Integrate AI image and caption generation tools for auto-publishing with confirmation.

e) SLA Reminder Automation

• Build a workflow that checks SLA expiry dates from Podio encoder database.
• Send automated email reminders and follow-ups to customers using AI-generated persuasive text.
• Automatically calculate SLA renewal fees using Podio invoice data.

f) Sales Collaboration

• (Optional) Join customer calls and act as technical sales support to explain automation workflows and PikoTV solutions.

g) Hardware SLA Checker

• Develop AI agents to monitor Dell.com or HPE.com for SLA status of rack servers.
• Automatically parse expiry data and create internal reports or notifications.

h) Hardware Replacement & Quotation Agent

• Use encoder hardware lists from Podio to track component failures.
• Build automation that searches online markets for replacement parts, fetches pricing and delivery details, and generates quotations automatically.