Responsible for managing daily cash collections from delivery agents (COD orders), reconciling with system reports, ensuring timely deposits, and debriefing delivery agents to confirm accurate cash handover, order status, and customer feedback.

 

Key Responsibilities: 1. Cash Collection & ReconciliationCollect daily cash from delivery agents after shift completion.Verify collected cash against delivery manifests and COD reports.Record all received amounts in the cash collection log and update system entries.Reconcile daily COD cash with Odoo system reports.Ensure all cash deposits are made to the company’s bank account as per schedule.Maintain accurate records of shortages, pending collections, or variances. 2. Delivery Agents DebriefingConduct end-of-day debriefing sessions with delivery agents.Confirm delivery status for all orders (Delivered / Returned / Pending).Collect proof of delivery, return receipts, or customer notes when applicable.Report discrepancies such as missing PODs, cash shortages, or undelivered shipments.Coordinate with the Delivery Success team to resolve issues and update system statuses. 3. Reporting & DocumentationPrepare daily and weekly cash collection reports.Track outstanding COD balances by delivery agent.Submit variance and shortage reports to the Finance Manager.Support internal and external audits with documentation. 4. Compliance & ControlsEnsure all collections follow company financial controls and policies.Flag any suspicious transactions, duplicate entries, or unverified receipts.Maintain confidentiality and security of collected cash and records.