- Manage and monitor accounts receivable to ensure timely collection of outstanding payments.
- Contact clients via phone, email, and written correspondence to follow up on overdue invoices and resolve payment issues.
- Negotiate payment arrangements and settlements with customers while maintaining positive client relationships.
- Maintain accurate records of collection activities, payment statuses, and communications in the company’s financial systems.
- Collaborate with internal departments such as sales, finance, and customer service to resolve billing discrepancies and disputes.
- Prepare regular reports on collection status, aging analysis, and outstanding balances for management review.
- Recommend accounts for escalation, legal action, or write-off based on company policies and risk assessments.
- Ensure compliance with company policies, industry regulations, and legal requirements in all collection activities.
- Assist in developing and implementing process improvements to enhance collection efficiency and reduce delinquency rates.
- Support the finance team with month-end closing activities and audit requests related to accounts receivable.
Bachelor’s degree in finance, Accounting, Business Administration, or a related field.2-5 years of proven experience in collections, accounts receivable, or credit control.Strong understanding of collection procedures, financial regulations, and best practices.Excellent communication and negotiation skills, both verbal and written.Proficiency in using accounting software and Microsoft Office Suite, especially Excel. Issue, post, and analyze customer invoices on the ERP system (preferably Odoo).Ability to handle sensitive information with integrity and confidentiality.Strong organizational skills and attention to detail.Demonstrated ability to work independently and as part of a team in a fast-paced environment.Analytical mindset with problem-solving abilities.Experience in the manufacturing or construction sector is a plus.