- 1-2 years of experience in technical sales, engineering sales, or a related field.
- Strong understanding of engineering concepts and the ability to communicate technical information effectively.
- Excellent interpersonal and communication skills, both written and verbal.
- Proven ability to manage multiple projects and priorities in a fast-paced environment.
- Demonstrated problem-solving skills and a customer-centric mindset.
- Ability to work independently as well as collaboratively within a team.
- Proficiency in preparing technical proposals and presentations.
- Willingness to travel for client meetings, presentations, and industry events as required.
- Familiarity with CRM software and sales management tools.
- Strong organizational and time management abilities.
Provide advanced technical support Resolve complex technical issues for customers via email, phone, and chat. - Analyze, diagnose, and troubleshoot product software and hardware failures. - Develop and document troubleshooting procedures for use by other support team members