- Greet and welcome visitors, clients, and employees with professionalism and warmth upon arrival at the office.
- Answer, screen, and direct incoming phone calls promptly and courteously.
- Manage the reception area to ensure it remains tidy, organized, and presentable at all times.
- Coordinate and schedule appointments, meetings, and conference room bookings as required.
- Receive, sort, and distribute daily mail, deliveries, and courier packages.
- Maintain accurate visitor logs and ensure compliance with security protocols.
- Provide basic information about the company, its services, and office locations to visitors and callers.
- Assist with administrative tasks such as data entry, filing, photocopying, and document preparation.
- Support office management with inventory tracking and ordering of office supplies.
- Collaborate with other departments to facilitate smooth communication and workflow within the office.
2 to 4 years of proven experience as a receptionist, front desk representative, or similar administrative role. Excellent verbal and written communication skills in both English and Arabic. Professional appearance and a friendly, approachable demeanor. Strong organizational and multitasking abilities in a fast-paced office environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment. Ability to handle sensitive information with discretion and maintain confidentiality. Customer service orientation with a proactive and positive attitude. Attention to detail and a commitment to maintaining a clean and welcoming reception area. Flexibility to work full-time, under a permanent contract, and on-site at the office. Strong problem-solving skills and the ability to remain calm under pressure.