- Greet and welcome guests in a professional and courteous manner
- Handle check-in and check-out procedures efficiently
- Answer phone calls and inquiries, providing accurate information
- Coordinate with other departments to ensure guest satisfaction
- Address guest complaints or issues promptly to ensure their comfort
Fluency in English is a mustMales only Bachelor’s degree minimum, preferably in Hospitality Management or a related fieldExcellent communication skills and a presentable appearanceAbility to work under pressure in a dynamic environmentProficiency in computer use and hotel reception software (such as Opera, Fidelio, or Kewntra)