- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Technical Proficiency: Proficiency in Google Sheets and Excel is a must.Communication Skills: Excellent communication and problem-solving skills.Attention to Detail: Highly detail-oriented with a focus on accuracy and efficiency.Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills.Experience: Previous medical billing experience and billing software knowledge are a plus.