Job Description:

Kayfa, a pioneering educational platform dedicated to empowering learners with cutting-edge knowledge and practical skills, is seeking a dynamic and results-driven Telesales Representative to join our team. The ideal candidate will play a crucial role in promoting Kayfa’s offerings, engaging with prospective learners, and ensuring a seamless enrollment experience.

Key Responsibilities:

• Prospecting and Outreach: Contact potential learners through phone calls to introduce Kayfa’s educational programs and services.
• Customer Engagement: Understand the needs of prospective learners and provide tailored information about Kayfa's courses and learning pathways.
• Sales Conversion: Drive course enrollments by effectively communicating the benefits of Kayfa’s offerings and addressing any inquiries or concerns.
• Follow-Up: Maintain consistent follow-ups with leads to ensure high conversion rates and address any pending concerns.
• Database Management: Accurately record interactions and updates in the CRM system to ensure proper lead tracking and follow-up.
• Feedback Collection: Gather insights from prospective learners to help improve Kayfa’s offerings and customer experience.
• Collaboration: Work closely with the marketing and operations teams to ensure alignment on sales strategies and campaign goals.

Qualifications:

• Proven experience in telesales, customer service, or a similar role.
• Excellent communication and interpersonal skills.
• Ability to build rapport and maintain strong relationships with prospective learners.
• Goal-oriented mindset with a passion for achieving and exceeding targets.
• Proficient in using CRM systems and Microsoft Office tools.
• Strong organizational and time-management skills.

Why Join Kayfa?

• Be a part of an innovative team revolutionizing education.
• Opportunities for professional growth and skill development.
• Competitive salary and performance-based incentives.
• A supportive and collaborative work environment.

If you’re passionate about education and have a knack for connecting with people, we’d love to hear from you! Join Kayfa and make a meaningful impact on learners' lives