Who are we?
Lychee is Egypt's homegrown and leading healthy F&B brand, operating since 2012. Today, we have a 5000sqm factory, including a Greek yogurt production line, central kitchen and bakery, supplying our 30+ branches across premium locations. Our mission is simple, making healthier food choices accessible & sustainable for people's everyday lifestyle.
Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.
What will you be doing?
- Develop and execute effective sales strategies to achieve and exceed sales targets.
- Analyze sales data to identify trends and opportunities for improvement.
- Implement promotional activities and marketing initiatives to drive customer traffic and sales.
- Ensure exceptional customer service by training and coaching staff to deliver a memorable shopping experience.
- Resolve customer complaints and issues promptly and professionally.
- Build strong relationships with customers to foster loyalty and repeat business.
- Provide ongoing coaching, mentoring, and performance feedback to develop team members.
- Create a positive and inclusive work environment that motivates and inspires employees.
- Manage employee schedules and ensure adequate staffing levels.
- Oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
- Maintain a clean, organized, and visually appealing store environment.
- Ensure compliance with all company policies, procedures, and food safety regulations.
- Monitor and analyze financial performance, including sales, expenses, and profitability.
- Identify cost-saving opportunities and implement strategies to improve profitability.
- Prepare accurate and timely reports on store performance.
What are we looking for?Bachelor's degree in a related field.Proven experience in retail management, in the food and beverage industry.Strong leadership and interpersonal skills.Excellent communication and problem-solving abilities.Ability to work flexible hours, including weekends and holidays.