- Oversee the daily operations of retail stores, ensuring efficient and effective management.
- Develop and implement operational policies and procedures to improve store performance.
- Lead, train, and motivate retail staff to achieve sales targets and provide excellent customer service.
- Monitor inventory levels and manage stock replenishment to ensure product availability.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Collaborate with marketing and merchandising teams to execute promotional strategies.
- Ensure compliance with health, safety, and company standards.
- Manage budgets, control expenses, and optimize operational costs.
- Address and resolve customer complaints and issues promptly.
- Foster a positive and inclusive work environment that promotes teamwork and collaboration.
Bachelor’s degree in Business Administration, Retail Management, or related field.Proven experience in retail management, preferably in a similar role.Strong leadership and team management skills.Excellent organizational and problem-solving abilities.Ability to analyze data and make informed business decisions.Exceptional customer service and communication skills.Proficient in retail management software and Microsoft Office Suite. Flexibility to work evenings, weekends, and holidays as needed