- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
- Measure and report the effectiveness of warehousing activities and employees performance
- Organize and maintain inventory and storage area
- Ensure shipments’ and inventory transactions’ accuracy
- Communicate job expectations and coach employees
- Determine staffing levels and assign workload
- Interface with customers to answer questions or solve problems
- Maintain items record, document necessary information and utilize reports to project warehouse status
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices
- Confer and coordinate activities with other departments
Proven work experience as a Warehouse SupervisorHighly effective supervisory skills and techniquesKnowledge of warehouse software packages and MS Office proficiencyAbility to input, retrieve and analyse dataHands-on commitment to getting the job doneExcellent communication and interpersonal skillsProven ability to direct and coordinate operationsStrong organisational and time management skillsBS degree in logistics, supply chain management or business administration