- Supervise and lead the team of housekeeping staff, including room attendants, supervisors, and laundry personnel
- Conduct regular inspections of guest rooms, corridors, and public spaces to ensure they meet the hotel's cleanliness and maintenance standard
- Develop and manage housekeeping schedules to ensure proper coverage and efficient task completion.
- Develop and manage the housekeeping budget, forecasting expenses and optimizing cost efficiency.
- Address guest concerns related to housekeeping promptly and professionally
- Conduct regular training sessions for housekeeping staff, focusing on cleaning techniques, safety protocols, and guest interaction.
Work experience as a Housekeeping Supervisor or similar roleHands-on experience with cleaning and maintenance tasks for large organizationsAbility to use industrial cleaning equipment and productsExcellent organizational and team management skillsStamina to handle the physical demands of the jobFlexibility to work various shifts, including evenings and weekendsHigh school diploma is a plus