- Conducts daily rounds to ensure all reception areas are working smoothly and properly
- Assists Team Leader and seniors in their needs to avoid leaving the Reception Counter or providing a reliever to man the counter.
- Checks and audit daily on cash transactions in the receptions as to documentation and cash balance.
- Supervise team leader and senior also receptionists in the outpatient areas
- Participates in the Quality Improvement Programs such as establishing indicators and functions for the Receptionists in collaboration with concerning departments
- Secure the Reception Area's office supplies & hospital official forms used by Receptionist are complete.
- Support and cover all duties in case we have shortage
- Audit on all duties inside Department
- Audit on Discount. Cancellation. Revisit Cards to insure all following the process.
BC. Degree in any related disciplineFrom (5-7) years of experienceEffective performance requires a good understanding of clerical procedures and policies as well as an understanding of the operations, procedures and policies of the functional area. Good knowledge of accounting practices in a healthcare or chain of hotels. Good English skills also required. Expertise in good dealing with patients and colleagues Must have integrity, initiative, evidence of good health and grooming. Good moral character and right conduct, strong and pleasing personality. Participates actively in organization-wide activities without hesitance or personal reservation. Can adapt to unusual job-related circumstances. Works effectively under stressful condition. Willing to work extended hours when there is rush of patients in OPD.