- Supplier Negotiation and Onboarding Supplier Identification: Research and identify potential suppliers.
- Negotiation: Negotiate terms and conditions, including pricing, service levels, and integration requirements.
- Contract Management: Draft, review, and finalize contracts with suppliers, ensuring compliance with legal and business standards.
- API Integration Technical Assessment: Evaluate the technical capabilities of the supplier
- APIs Integration Planning: Develop a detailed integration plan, including timelines, resources, and milestones.
- Implementation: Work with the development team to integrate supplier APIs into our booking engine and other systems.
- Testing: Conduct thorough testing to ensure the integration is seamless and meets performance standards.
- Performance Optimization Monitoring: Continuously monitor the performance of integrated APIs to ensure they meet agreed-upon service levels.
- Troubleshooting: Identify and resolve any issues that arise during or after integration, working closely with suppliers and internal teams.
- Enhancements: Implement enhancements to improve API performance, such as optimizing data flow, reducing latency, and increasing reliability.
- User Experience Improvement Feedback Collection: Gather feedback from users regarding their experience with the integrated services.
- Analysis: Analyse feedback and performance data to identify areas for improvement.
- User Interface Optimization: Work with the UX/UI team to enhance the user interface and ensure a smooth booking experience.
- Collaboration and Communication Cross-Functional Collaboration: Collaborate with various teams, including product management, development, marketing, and customer support, to ensure successful integration and optimization.
- Supplier Communication: Maintain regular communication with suppliers to address any issues, discuss performance, and explore opportunities for further collaboration.
- Documentation and Reporting Documentation: Maintain comprehensive documentation of integration processes, configurations, and performance metrics.
- Reporting: Provide regular reports to management on the status of integrations, performance metrics, and any issues or improvements.
- Continuous Improvement Stay Updated: Keep abreast of the latest trends and technologies in API integration and optimization.
- Innovation: Propose and implement innovative solutions to enhance the efficiency and effectiveness of API integrations.
Analytical Skills, Data Analysis, and Optimization abilitiesStrong Communication and Project Management skillsExperience in API optimization and integrationBachelor's degree in Computer Science, Information Technology, or related fieldKnowledge of travel industry practices and technologies