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Raya Auto; one of Raya's subsidiaries is hiring Workshop Team Leader Engineer.

What will you do?

• Provides on-going troubleshooting and overseeing the maintenance and repair of vehicles with RAM technician to ensure smooth maintenance and enhance customer experience.
• Monitors spare parts to ensure that the right parts are in stock and in the proper quantities.
• Educates the service technician team through training sessions about new product launches, prevalent problems, and any other feature that can improve their repair expertise.
• Ensures the availability of all necessary tools and equipment to ensure the efficient operations.
• Manages warranty claims, making sure that damaged products are fixed, resulting in satisfied customers.
• Validates that claims fall under company warranty provisions and approve claims releasing technical assessment report
• Monitor workshop KPI ‘s and daily report the workshop activities to the managers

What will you need?

• Minimum 2 years of experience.
• Automotive Experience - Service repair & workshop is preferable.
• Bachelor degree in Engineering.
• English proficiency is a must.
• Mechanical & electrical knowledge.

What is unique about Raya?

• Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
• Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
• Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
• Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
• Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants.