- Will be the relationship between our company and it’s current potential customers.
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
High Graduate with (1-3) years of experience.On Project.Females Only can apply.Excellent communication skills.Good handling and problem-solving skills.Preferable previous experience in call Center.Good command of English language.Good computer skills.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities and manage time effectively.Good time management and planning skills.