- Proven work experience as an account manager
- Hands on experience with customer service
- An ability to gasp clients needs and to increase customer engagement
- Solid knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- Analytical and time-management skills
At least 3-5 years of experience in Online Travel Agencies.BSc degree in Business Administration, Marketing or relevant field Excellent English Skills speaking and writing Excellent awareness of travel tools and booking systems Background in travel/tourism Agencies is a must