- Responsible for providing excellent customer service. In addition to ensuring customer satisfaction.
- Responsible for responding to clients’ inquiries promptly and professionally following company’s policies and procedures.
- Explore opportunities to deliver added value to the clients.
- Responsible for preparing and updating the daily report.
- Responsible for handling and following up with customers’ complaints and requests promptly.
- Communicate with the clients regarding any events, and campaigns.
- Perform any other duties as assigned
Real Estate experience is a mustFluent in English “written and spoken”.1-3 years of experience in client relations within a relevant industry.Knowledge about customer satisfaction and retention.Excellent communication and presentation skills.Active listening with professional problem-solving skills.Be familiar with CRM systems and practices.Multitasker and effective time management skills.