Remittance & E-Finance Senior Operations Officer

Generic Responsibilities

  • Assist in improving the efficiency and effectiveness of office workflow.
  • Act as a checker and participate in team evaluation and provide feedback (if required).
  • Participate in reporting RSCA quarter sample.
  • Provide periodical analytical reports according to identified time.


Key Responsibilities

  • Execute all payments including outgoing and incoming payments in both local and foreign currencies in all related applications.
  • Execute inward and outward transfers efficiently on time.
  • Review all messages related to the outgoing and incoming transfers using Swift and ACH modules.
  • Oversee finalizing the pending and outstanding items, and do the necessary adjustments / corrective actions.
  • Review ADIB remit, E-finance transactions & non-Trade FX transactions.
  • Execute swift free format messages related to the unit investigations and release all related swift messages.
  • Review end of day GLs reconciliation, CBE and correspondents accounts.
  • Execute required accounting entries.
  • Ensure complete registration and filling of all documents securely.
  • Participate in the related UAT testing and review the results to ensure correct implementation.
  • Respond to all inquiries received from all related units, Branches & correspondents in a timely manner.
  • Participate in the related UAT testing and review the results to ensure correct implementation.
  • Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.

And any other assigned Tasks.



Minimum Qualifications

Bachelor degree


Minimum Experience:

5+ years of relevant experience, preferably banking.


Job-Specific Knowledge & Skills:

  • Good knowledge of Bank functions, responsibilities & processes.
  • Very good analytical skills.
  • Excellent presentation and negotiation skills.
  • Excellent command of MS Office (Word, Excel).


Personal Skills

  • High level of professionalism and self-motivation.
  • Very good problem solving skills.
  • Excellent teamwork, communication and time management skills.
Post date: 1 October 2024
Publisher: LinkedIn
Post date: 1 October 2024
Publisher: LinkedIn