Main Responsibilities & Duties:
- Awareness of international regulations & documentation requirements in order to process shipments
- Handle the daily operations of the import department
- Request for rates from international agents
- Communicate the status of the shipments to the respective clients through emails and phone calls
- Cargo tracking of import ocean/air shipments to ensure timely delivery
- Notify freight forwarder and vendor of missing or incorrect shipping documentation and follow up until receipt and/or resolution is reached
- Communicate shipping instructions, vessel and flight schedules with the agents
- Manage import ocean/air and truck shipments
- Determine best routing/mode of transport
- Daily tracking & tracing on all shipments/modes arranged for pick-up and delivery of goods to respective locations
- Assemble details (document requirements, routing instructions, tariff codes, etc.) for first sale orders and furnish to vendors
- Review final documents
- Monitor shipments and Customs clearance
- Resolve shipment issues, and possess the ability to determine when to elevate to management for resolution.
- Maintain Import document files
- Perform other required duties.
Excellent communication skills.Ability to work independently as well as part of a team.Must be detail oriented, thorough and accurate and efficiently able to solve problems.Ability to establish priorities and accomplish multiple tasks, must be organized.Strong PC skills.Proven analytical and problem solving skills.