Customer Service Team Leader | English Speaker | Immediate Joiners

ََََ - Egypt - Cairo

Must be an Immediate Joiner.

 

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities

Proven work experience as a team leader or supervisor for 1~2 yearsIn-depth knowledge of performance metrics, KPI, Coaching, AttritionGood PC skills, especially MS ExcelExcellent communication and leadership skillsOrganizational and time-management skillsDecision-making skillsDegree in Management or training in team leading is a plusFluent in English is a MUSTAble to adapt to 24/7 shifts and 100% work from Site. 
Post date: 17 September 2024
Publisher: Wuzzuf .com
Post date: 17 September 2024
Publisher: Wuzzuf .com