Quality assurance and quality control manager

Duties & Responsibilities:

Compliance and Standards:

• Manage quality control and quality assurance processes: Oversee the development, implementation, and maintenance of comprehensive quality management systems, ensuring compliance with local legislation, applicable regulations, and ISO 9001:2015 standards.
• Stay current: Monitor and interpret changes in industry regulations and standards; proactively adjust quality control procedures to maintain compliance.

Quality Management:

• Metrics and Reporting: Develop key performance indicators (KPIs) and quality metrics; generate regular reports on quality performance to inform management decision-making.
• Inspections: Conduct thorough inspections of raw materials, in-process products, and finished goods to identify and address any quality deviations.
• Process Audits: Perform regular audits of processes and procedures to ensure they align with quality standards and identify opportunities for improvement
• Supplier Management: Contribute to the development and maintenance of the Approved Suppliers List; collaborate with procurement to ensure supplier quality.

Continual Improvement:

• Risk Management: Identify, assess, and mitigate risks associated with product quality and processes, ensuring proactive risk management strategies are in place.
• Root Cause Analysis: Lead root cause analysis investigations for customer complaints and non-conformances; implement effective corrective actions.
• Process Documentation: Collaborate with production teams to ensure proper documentation of quality requirements and processes throughout production cycles.
• Innovation: Participate in early management reviews for new products and equipment, ensuring quality considerations are integrated into innovation and improvement initiatives.

Training and Development:

• Foster a Quality Culture: Provide training and coaching to the team on quality standards, procedures, and best practices; promote a mindset of continual improvement.

Qualifications:

• Education: Bachelor's degree in Engineering (Mechanical, Chemical, Industrial, etc.), Applied Arts, or a related field that provides a strong foundation for working in a nonwoven fabrication environment.
• Experience: 7-10 years of experience in quality control & assurance or a related field, with a proven track record of success.
• Leadership: Demonstrated ability to lead and inspire others to achieve quality objectives.
• Organization and Planning: Strong organizational and planning skills to manage multiple projects and priorities effectively.
• Communication: Excellent interpersonal and communication skills, both written and verbal, to interact with diverse stakeholders.
• Policy Development: Ability to develop, implement, and enforce policies and procedures that drive quality improvement.

Authorities:

• Hiring and Evaluation: Approve the hiring and conduct performance evaluations of quality control and quality assurance staff.
• Acceptance and Approval: Authorize acceptance reports for raw materials, in-process products, and final products.
• Supplier and Subcontractor Management: Approve the list of suppliers and sub-contractors, ensuring they meet quality requirements.
• Audit and Compliance: Approve process audit reports, audit procedures, compliance procedures, and associated documentation.

Location and Travel:

• Location: Borg El-Arab, Alexandria. 

Performance Metrics:

• Achievement of quality targets and KPIs.
• Reduction in defect rates and customer complaints.
• Improvement in customer satisfaction scores.
• Successful implementation of quality improvement initiatives.
• Effective management and development of the quality team.