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Call Center Agent

ََََ - Egypt - Cairo Egypt
ََََ
Employment: Full Time
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Fluency in English at a high level is required.


  • Prior exposure to working in a call center or customer service support profile.
  • Strong phone and verbal communication skills.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Good computer skills.
  • Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt